One Boston Place. Boston, MA 02108

Terms & Agreement

Blueprint Group, Inc. Customer Service Guarantee

 

Our promise:

 

We will consistently exceed your expectations by efficiently matching you to active lenders throughout the nation and by providing prompt communication.

 

We are here to help:

The Blueprint Group team lets you know what you can and should expect from our services—and what we’re doing to hold ourselves accountable every day.

 

1. If we match you with a lender, we will do so within 72 hours of the completion of your application.

 

BPG’s service is built on years of experience. We have over 100+ partners and can quickly match you to the lender or service provider that best fits your needs, saving you both time and money.

 

2. We will treat you with courtesy and respect.

 

We recruit, train, develop, and retain committed professionals with high integrity, intelligence, and experience. Our Business Architects and Administrative Business Partners will conduct themselves in a professional manner, communicating their knowledge to you clearly and proactively.

 

3. We will be available to answer your questions in a timely manner, whether by

 

phone: 1-617-580-0611

or email: team@ftbpg.com

For most requests, we will respond the same business day, and for all requests, we will respond within 24 hours on weekdays and 72 hours on weekends.

 

We do not guarantee funding:

BPG gives you a 65% chance of getting approved for a small business loan. However, we do not guarantee you will receive a business loan.

 

If you have any thoughts or ideas to share with us, we invite you to share your feedback by emailing team@ftbpg.com. We value your feedback and will use it to enhance your future experience.